Shipping Policy

At Kivarow, we work hard to get your order processed and delivered as quickly as possible. Please review our shipping policy below for information about processing times and delivery estimates.

Order Processing

Orders are typically processed and dispatched within 1–2 business days after purchase. Business days exclude weekends and public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information when available.

Shipping & Delivery Times

Estimated delivery times are:

International Shipping: 7–12 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather conditions, and other circumstances beyond our control.

Tracking Your Order

Once your order has shipped, you can use the tracking information provided in your shipping confirmation email to follow its progress.

Tracking updates may take a few days to appear after your order has been dispatched.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout or required by law.

Shipping Delays

Although we do our best to ensure timely delivery, unexpected delays may occur due to shipping carrier issues, customs inspections, severe weather, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery window, please contact us so we can help investigate.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout. Kivarow cannot guarantee delivery or be held responsible for delays caused by incorrect or incomplete addresses.

If you notice an error in your shipping address, contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed.

Contact Us

If you have questions about shipping or need assistance with an order, please contact our customer support team through the contact page on our website.

Thank you for shopping with Kivarow!